Mingle Studio (hereinafter "the Company") seeks your consent for the collection and use of personal information in accordance with the Personal Information Protection Act (PIPA) of South Korea.
1. Purpose of Collection and Use
The Company processes personal information for the following purposes:
- Receiving and responding to customer inquiries
- Service consultation and quotation guidance
- Notification of inquiry processing results
2. Items of Personal Information Collected
- Required: Name, email address, inquiry type, message
- Optional: Phone number
※ Please do not include sensitive personal information such as national ID numbers or bank account numbers in your inquiry.
3. Retention and Use Period
Collected personal information is retained for 7 days from the date of inquiry and is automatically destroyed after the retention period. However, if there is an obligation to preserve under relevant laws, it will be preserved for the period prescribed by such laws.
4. Destruction Procedure and Method
- Procedure: Personal information that has exceeded the retention period is destroyed without delay by an automated deletion system.
- Method: Electronic file information is completely deleted so that it cannot be recovered or reproduced.
5. Provision to Third Parties and Overseas Transfer
The Company does not provide personal information to third parties in principle. However, for inquiry processing, personal information is transferred overseas as follows (pursuant to Article 28-8 of PIPA):
- Country and recipient: United States / Discord Inc.
- Timing and method: Real-time transmission via dedicated API (internet network) upon inquiry submission
- Items transferred: Name, email, phone number (optional), inquiry type, message
- Purpose: Prompt inquiry confirmation and response via collaboration tool (Discord)
- Retention and use period: Stored for 7 days after transmission, then automatically destroyed
6. Rights of Data Subjects
Users may exercise the following rights as data subjects:
- Request to access personal information
- Request correction of errors
- Request deletion
- Request suspension of processing
These rights can be exercised by contacting the Personal Information Protection Officer below, and the Company will take action without delay.
7. Safety Measures
The Company takes the following measures to ensure the safety of personal information:
- Data transmission encryption (HTTPS/TLS)
- Access restriction (only designated administrators can view)
- Automated deletion system (destroyed after 7 days)
8. Right to Refuse Consent
Users have the right to refuse consent to the collection and use of personal information. However, refusal of consent for required items will restrict the use of the inquiry service.
9. Personal Information Protection Officer
- Name: Kim Heejin
- Position: CEO
- Email: minglestudio@minglestudio.co.kr
- Phone: +82-10-9288-9190
10. Changes to This Policy
This privacy policy is effective from March 4, 2026. Any changes will be announced through this website.