Frequently Asked Questions

You can make a reservation through the following methods:

• Email: help@minglestudio.co.kr
• Phone: 010-9288-9190
• Naver Booking: Naver Place Real-Time Booking

Please contact us at least 2 weeks in advance for smooth preparation.

Here is our refund policy:

The minimum rental is 2 hours.

Extensions are available in 1-hour increments.

Please contact us at least 2 weeks in advance for smooth preparation.

On-site payment is available via cash or bank transfer.

Please note that card payment is not available on-site.

Cash receipts and tax invoices can be issued.

Yes, tax invoice issuance is available.

Mingle Studio is equipped with the following professional equipment:

• OptiTrack Cameras: 30 units
• Hand Tracking: Rokoko Smart Gloves in use

Yes, professional motion capture suits and markers are provided free of charge.

• Various sizes available (S, M, L, XL)
• Hygienically maintained in clean condition
• You may also bring your own suit
• Gloves, headbands, and other accessories included

Up to 5 people can be captured simultaneously.

Details by number of participants:

• 1 person: Highest precision capture
• 2 people: Optimal for interaction scenes
• 3-5 people: Group performance possible

The more participants, the more limitations on capture space and accuracy.

We support the following payment methods:

• Bank Transfer: Within 24 hours after reservation confirmation
• Cash Payment: On-site payment available
• Card Payment: Not available on-site
• Tax Invoice: Available for business customers
• Cash Receipt: Available for individual customers

A deposit (30%) is due upon reservation confirmation, and the remaining balance (70%) can be paid on the day of shooting.

You will need to prepare the following:

• Footwear: Socks must be worn
• Glasses: Glasses cannot be worn (contact lenses recommended)
• Hair: Long hair should be tied back
• Accessories: Remove watches, rings, etc.
• Makeup: Please avoid heavy makeup

Motion capture suits and markers are provided by the studio.

We provide data in the following formats:

• FBX Files: Compatible with Unity, Unreal Engine
• ANIM Files: Directly compatible with Unity Animator
• MP4 Video: Reference footage

We will provide detailed information upon inquiry, and data is delivered via cloud.

Yes, live streaming is available through our Streamingle service.

Motion capture data can be broadcast in real-time for use in live streams.

For more details, please refer to the Streamingle service section on the Services page.

Yes, parking is available:

• Basic: 2 hours free
• When using building facilities: Additional 2 hours, up to 4 hours free
• Location: Incheon Techno Valley building parking lot

Facility tours and visits require advance inquiry to confirm availability:

• Advance Inquiry: Required (may be declined depending on studio schedule)
• Contact: help@minglestudio.co.kr
• Tour Duration: Approx. 30 minutes (upon approval)
• Cost: Free

Please understand that tours may be restricted depending on studio operations.