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Mingle Studio ("Company") seeks your consent for the collection and use of personal information in accordance with the Personal Information Protection Act.
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1. Purpose of Collection and Use
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- Receiving and responding to customer inquiries
- Service consultation and quotation
- Notification of inquiry processing results
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2. Items Collected
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- Required: Name, email, inquiry type, message
- Optional: Phone number
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3. Retention Period
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Collected personal information is retained for 7 days from the date of inquiry and automatically deleted thereafter.
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4. Destruction Procedure
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- Personal information past the retention period is promptly destroyed by the automatic deletion system.
- Electronic files are completely deleted so they cannot be recovered.
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5. Third-Party Provision and Overseas Transfer
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The Company does not provide personal information to third parties in principle. However, for inquiry processing, information may be transferred overseas as follows:
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- Country/Recipient: USA / Discord Inc.
- Method: Real-time transmission via dedicated API
- Items: Name, email, phone (optional), inquiry type, message
- Purpose: Prompt inquiry handling via Discord
- Retention: 7 days after transmission, then auto-deleted
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6. Rights of Data Subjects
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- Right to access personal information
- Right to correction
- Right to deletion
- Right to suspend processing
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7. Safety Measures
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- Data encryption (HTTPS/TLS)
- Access restriction (authorized personnel only)
- Automatic deletion system (7-day retention)
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8. Right to Refuse Consent
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You have the right to refuse consent. However, refusal of required items will restrict use of the inquiry service.
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