# Google 评论回复模板

## 正面评论回复

"Thank you so much for your kind words, [Customer Name]! We're thrilled to hear you had a great experience with our [service]. We look forward to serving you again soon!

Best regards,
[Your Name]
[Your Business Name]"

## 负面评论回复

"Dear [Customer Name],

Thank you for bringing this to our attention. We sincerely apologize that your experience didn't meet your expectations. We would love the opportunity to make this right.

Please contact us directly at [phone] or [email] so we can address your concerns.

Best regards,
[Your Name]
[Your Position]"
