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# Contact Us

Start your next project with Mingle Studio

### Phone

Available 24 hours

010-9288-9190

### Business Inquiry

Partnerships and collaboration

minglestudio@minglestudio.co.kr

### Reservations & Inquiries

Accepting inquiries 24 hours

help@minglestudio.co.kr

### Discord

Live chat inquiry

minglestudio_mocap

### KakaoTalk

Open Chat Consultation

KakaoTalk Consultation

## Online Inquiry

Fill out the form below and we'll get back to you promptly

Name *
Email *
Phone
Inquiry Type *
Message *

※ Please do not enter sensitive personal information such as ID numbers or bank account numbers.

I agree to the collection and use of personal information. (Required) View Privacy Policy

- Purpose: Inquiry reception and response
- Items: Name, email, phone number, inquiry details
- Retention: Auto-deleted after 7 days

### Consent to Collection and Use of Personal Information

Mingle Studio (hereinafter "the Company") seeks your consent for the collection and use of personal information in accordance with the Personal Information Protection Act (PIPA) of South Korea.

#### 1. Purpose of Collection and Use

The Company processes personal information for the following purposes:

- Receiving and responding to customer inquiries
- Service consultation and quotation guidance
- Notification of inquiry processing results

#### 2. Items of Personal Information Collected

- Required: Name, email address, inquiry type, message
- Optional: Phone number

※ Please do not include sensitive personal information such as national ID numbers or bank account numbers in your inquiry.

#### 3. Retention and Use Period

Collected personal information is retained for 7 days from the date of inquiry and is automatically destroyed after the retention period. However, if there is an obligation to preserve under relevant laws, it will be preserved for the period prescribed by such laws.

#### 4. Destruction Procedure and Method

- Procedure: Personal information that has exceeded the retention period is destroyed without delay by an automated deletion system.
- Method: Electronic file information is completely deleted so that it cannot be recovered or reproduced.

#### 5. Provision to Third Parties and Overseas Transfer

The Company does not provide personal information to third parties in principle. However, for inquiry processing, personal information is transferred overseas as follows (pursuant to Article 28-8 of PIPA):

- Country and recipient: United States / Discord Inc.
- Timing and method: Real-time transmission via dedicated API (internet network) upon inquiry submission
- Items transferred: Name, email, phone number (optional), inquiry type, message
- Purpose: Prompt inquiry confirmation and response via collaboration tool (Discord)
- Retention and use period: Stored for 7 days after transmission, then automatically destroyed

#### 6. Rights of Data Subjects

Users may exercise the following rights as data subjects:

- Request to access personal information
- Request correction of errors
- Request deletion
- Request suspension of processing

These rights can be exercised by contacting the Personal Information Protection Officer below, and the Company will take action without delay.

#### 7. Safety Measures

The Company takes the following measures to ensure the safety of personal information:

- Data transmission encryption (HTTPS/TLS)
- Access restriction (only designated administrators can view)
- Automated deletion system (destroyed after 7 days)

#### 8. Right to Refuse Consent

Users have the right to refuse consent to the collection and use of personal information. However, refusal of consent for required items will restrict the use of the inquiry service.

#### 9. Personal Information Protection Officer

- Name: Kim Heejin
- Position: CEO
- Email: minglestudio@minglestudio.co.kr
- Phone: +82-10-9288-9190

#### 10. Changes to This Policy

This privacy policy is effective from March 4, 2026. Any changes will be announced through this website.

## Studio Location

### Address

(21330) 236, Jubuto-ro, Bupyeong-gu, Incheon
Incheon Techno Valley U1 Center, Bldg. A, Room B105

### Subway

- Incheon Line 7, Galsan Station → approx. 7 min walk

### Bus

- Galsan Market/Galsan Library bus stop
- Bus No. 4, 526, 555

### Parking

2 hours free, up to 4 hours free when using building facilities

### Operating Hours

- Open 24 Hours
- Open Year-Round

Naver Map Google Maps

## Reservations & Inquiries

Make an easy online reservation or check our frequently asked questions

Book via Naver View FAQ